Privacy Policy

Effective date: [11/04/26]

At redlightglow.co.uk (referred to as “we”, “us”, or “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, redlightglow.co.uk (the “Site”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

redlightglow.co.uk is a website dedicated to providing information, reviews, and recommendations about red light therapy devices, LED masks, and related skincare and wellness products. We are a UK-based site.

Our website address is: https://redlightglow.co.uk.

If you have any questions about this privacy policy or your personal data, you can contact us at:

Email: [contact(at)redlightglow.co.uk]
Postal address: [-]

For the purposes of UK data protection law, we are the data controller of your personal information.

Media

If you upload images or other media to our website (for example, in a comment or a user-generated review), please note that the files you upload may be publicly accessible. You should avoid uploading images that contain embedded location data (EXIF GPS) or any personally identifiable information. Visitors to the website can download and extract any location data from images uploaded to the site.

We may use images of products (such as red light therapy masks, panels, and wraps) on our site that are sourced from manufacturers or our own photography. These images are for illustrative purposes only and do not capture any personal data.

Cookie policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files that are stored on your device when you visit a website.

Types of cookies we use:

Essential cookies: These are necessary for the website to function properly. They enable core functionality such as page navigation, secure areas, and shopping cart features (if applicable). You cannot opt out of these cookies.
Preference cookies: These allow the website to remember choices you make (such as your language or region) to provide a more personalised experience.
Analytics cookies: We use tools such as Google Analytics to collect anonymous information about how visitors use our site. This helps us improve our content and user experience. These cookies track things like which pages you visit, how long you spend on the site, and how you arrived here. The data is aggregated and anonymised.
Marketing / Advertising cookies: We may partner with third-party advertising networks to display relevant ads for red light therapy products. These cookies track your browsing habits across websites to build a profile of your interests. You can opt out of these cookies via your browser settings or through tools like Your Online Choices (www.youronlinechoices.com).

Managing cookies:

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete all cookies, but please note that blocking essential cookies may affect the functionality of our site.

To find out more about cookies, including how to see what cookies have been set and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org.

Consent:

By continuing to use our website, you consent to our use of cookies as described in this policy, unless you have set your browser to refuse cookies.

Embedded content from other websites

Articles, product reviews, and pages on this site may include embedded content (e.g., videos, images, articles, product widgets, or social media posts). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

We have no control over the privacy practices of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

Examples of embedded content we may use include:

YouTube videos (e.g., product demonstrations or tutorials)
Instagram or TikTok product posts
Amazon or other retailer affiliate widgets
Google Maps (for store locations, if applicable)

Who we share your data with

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with the following categories of recipients in order to operate our website and provide our services:

Service providers: We use third-party companies to help us run our website, such as hosting providers, email delivery services, analytics providers (e.g., Google Analytics), and customer support platforms. These providers have access to your personal data only to perform specific tasks on our behalf and are contractually obliged to protect your data.
Affiliate partners: Our site participates in affiliate marketing programmes (such as Amazon Associates). If you click on an affiliate link and make a purchase, the affiliate partner may collect data about that transaction (such as the fact that you came from our site). Please refer to the affiliate partner’s privacy policy for details.
Legal and regulatory authorities: If required by law, we may disclose your personal data to law enforcement, regulators, or other government bodies to comply with legal obligations, protect our rights, or prevent fraud.
Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

We do not share your data with any other third parties without your explicit consent.

How long we retain your data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Comments: If you leave a comment on our site, the comment and its metadata are retained indefinitely. This allows us to recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Contact form submissions: If you contact us via a contact form, we will retain your message and contact details for a reasonable period (typically up to 12 months) to respond to your enquiry and for customer service purposes. After that, the data will be deleted or anonymised.
Newsletter subscribers: If you sign up for our newsletter, we will retain your email address and name (if provided) until you unsubscribe. You can unsubscribe at any time using the link in our emails.
Account data (if applicable): If you register for an account on our site, we will retain your account data for as long as your account remains active, plus a reasonable period afterwards for backup and archival purposes.
Analytics data: Aggregated analytics data (which does not identify you personally) may be retained indefinitely.

When we no longer need your personal data, we will securely delete or anonymise it.

What rights you have over your data

Under UK data protection law, you have the following rights in relation to your personal data:

Right to access: You have the right to request a copy of the personal data we hold about you.
Right to rectification: You have the right to ask us to correct any inaccurate or incomplete personal data.
Right to erasure (“right to be forgotten”): In certain circumstances, you have the right to ask us to delete your personal data (e.g., if it is no longer necessary for the purpose for which it was collected, or if you withdraw your consent).
Right to restrict processing: You have the right to ask us to restrict the processing of your personal data in certain situations (e.g., if you contest its accuracy).
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to object: You have the right to object to the processing of your personal data for direct marketing purposes (including profiling) or where processing is based on legitimate interests.
Rights related to automated decision-making and profiling: We do not use automated decision-making or profiling that has legal or significant effects on you.

To exercise any of these rights, please contact us using the details in the “Who we are” section. We will respond to your request within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO via their website at www.ico.org.uk or by calling 0303 123 1113.

Where your data is sent

Your personal data may be transferred to and stored at destinations outside the United Kingdom, including countries that may have different data protection laws.

We will only transfer your personal data to countries that have been deemed by the UK government to provide an adequate level of protection, or we will put in place appropriate safeguards (such as standard contractual clauses approved by the European Commission) to ensure your data is protected.

Examples of where your data may be sent:

Third-party service providers: Our website hosting provider, email service, and analytics tools (e.g., Google Analytics) may be located in the United States or other countries. These providers participate in data transfer frameworks such as the EU-US Data Privacy Framework or use standard contractual clauses.
Affiliate partners: If you click on an affiliate link (e.g., to Amazon), your data may be sent to that partner’s servers, which may be located outside the UK.
Embedded content: Embedded videos or widgets from platforms like YouTube (owned by Google) may send your data to servers in the United States.

By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Visitor comments may be checked through an automated spam detection service (e.g., Akismet), which may process data outside the UK.

If you have any concerns about international data transfers, please contact us.

This privacy policy was last updated on [11/04/26]. We may update it from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.